How
important are the duties that the housekeeping department has in the hotel
industry?
Thinking
of the different departments that are involved in a hotel I get to think which
one could be the most important, but with this I do not mean to say that one is
more important than the other; all the departments within a hotel play a very
important role while attending a guess.
The
housekeeping department as vital in the services provided to you when you stay
in a hotel. This department has many duties and it does not focus only in one
service.
The
housekeeping department is the one that gives you an opinion of “where are you
staying” As the food’s first judgment enters through your eyes, the cleanness
of a room, the organization, the dusting, among others, are just a few factors
that will provide you with an idea of how a hotel cares about you as a guess.
However, all of these ideas can be achieved through investment.
One of
the characteristic that this department has is the multiple duties which its
staff has to deal with. Housekeeping involves many things, from keeping a room
clean to wash blankets.
The
staff that is fully involved with this department goes from a room attendant,
that is the person that is in charge of the different inspection throughout the
different rooms; he or she has the responsibility of checking that everything
is in order inside the room, also the room attendant is the responsible for
cleaning dust, making beds, among others, to the front desk person, that is the
one that facilitates the guess´ primary needs such as: making a reservation ,
picking a room, ordering something for the guess, among other needs.
The
communication between the front desk and all the housekeeping staff has to be
well done, in order to achieve the entire guess ‘needs and expectations.
If you are looking for good housekeeping hotel services in Mussoorie, Hotel
Nand Residency has teams of specialists to assist your every
need. For more details you can visit our website www.nandresidency.com
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